Help and resources

Where to find real help, today

One Clear Step is still in development, so here are the organisations that can help you now. All of them are free to contact. We are not connected to any of them and we receive nothing for listing them.

Urgent and safety

If you are in immediate danger, call 999. These services are for when you need a person now.

  • Emergency services

    999

    Police, ambulance and fire. Use 999 in an emergency, or 101 for non-urgent police matters.

  • National Domestic Abuse Helpline

    0808 2000 247

    Free, confidential, 24 hours a day, run by Refuge. Support for women experiencing domestic abuse.

  • Samaritans

    116 123

    Free to call, day or night, if you are struggling to cope or need someone to listen.

  • Respect Men's Advice Line

    0808 8010 327

    Confidential support for men experiencing domestic abuse.

  • Galop

    0800 999 5428

    Support for LGBT+ people experiencing abuse or hate crime.

General information and ways to find regulated help. None of this replaces advice about your own situation.

Emotional support

For the weight of it, not the paperwork.

  • Mind

    0300 102 1234

    Information and support for mental health, including a confidential infoline.

  • Relate

    Relationship and separation counselling for individuals, couples and families.

  • BACP — Find a therapist

    Directory of registered counsellors and psychotherapists in the UK.

  • NHS talking therapies

    Free NHS talking therapies for anxiety and depression. You can refer yourself in England.

Money, housing and work

Practical help that is free and independent.

  • MoneyHelper

    Government-backed guidance on budgeting, debt, pensions and divorce finances.

  • StepChange

    Free debt advice and managed plans for people struggling with repayments.

  • Shelter

    Housing advice, including your rights when a relationship ends.

  • Turn2us

    Check which benefits and grants you may be entitled to.

Children and families

Support for parents, and for children who are finding it hard.

  • Family Lives

    0808 800 2222

    Confidential helpline and advice for parents on any family issue.

  • Cafcass

    Explains what happens when the family court considers arrangements for children.

  • NSPCC

    0808 800 5000

    Advice and a helpline for adults worried about a child.

  • Childline

    0800 1111

    Free, confidential support for anyone under 19.

  • Gingerbread

    Support and advice for single-parent families.

These details are checked by hand and will be reverified before public launch. If you spot something out of date, tell us when you join early access and we will fix it.